Tradesyncer

If you encounter any issues, our dedicated support team is available 24/7 via email, live chat, or Discord to assist you.

Located at the bottom right corner of the Tradesyncer website, our chatbot offers instant help for account-related questions like billing or login issues. If your problem isn't resolved, you can create a support ticket directly through the chat for personalized assistance from our team.

Join our Discord for broader discussions about trading strategies, platform features, or to connect with other traders. It's a great place for quick insights and peer support.

Our <a href="https://help.tradesyncer.com">Help Center</a> is packed with FAQs, guides and step-by-step articles to help you solve issues independently. Ideal for users who like to troubleshoot on their own.

Live Chat: For direct, account-related support such as billing or login.

Discord: Best for strategy questions, platform features, or community discussions.

Help Center: Your go-to resource for quick answers and how-to guides.

- Live Chat: For direct, account-related support such as billing or login.
- Discord: Best for strategy questions, platform features, or community discussions.
- Help Center: Your go-to resource for quick answers and how-to guides.

Choosing the right channel means faster, more accurate support. Start with the Help Center for common questions and technical guides, use Live Chat for anything account-related, and join Discord for real-time trading discussions and platform tips.

Live chat, Discord and the Help Center, and which to use for what.

How to get support

Go to our website

Join the Discord (for Support)

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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How to get support

Live chat

Discord community

Help Center

Which channel to use