Disclaimer: Beta Notice
Tradesyncer is currently in an advanced open beta stage. While we aim to provide a stable and optimized experience, the platform is still under development and may occasionally exhibit bugs or outages.
The service is provided "as is" without any warranties. Tradesyncer and its developers are not liable for any losses or damages resulting from its use.
We’re continuously improving the platform and welcome all feedback to help us do so.
Below are all our known limitations outlined, make sure to read and comprehend them.
Known limitations
There are platform-specific and general limitations to consider when using Tradesyncer Beta. These limitations may affect synchronization and overall functionality during trading.
Unavailable Advanced Strategies within ATM (automated trade management)
The following advanced strategies are not supported within ATM:
Multi Bracket (Multi TP and SL)
Stop Limit
Trail.Stop
Trail.Stop Limit
Auto Breakeven
Auto Trail
Auto Breakeven + Auto Trail
Stop Limit Orders: Please note that Stop Limit Orders are not supported in Tradesyncer.
Trailing stop orders: Dynamic stop-loss orders that adjust with the market are not available.
Trailing stop limit orders: A combination of trailing stops with limit conditions is unsupported.
Correct Placement of Stop Orders: Always place Buy Stop orders above the last price and Sell Stop orders below the last price. If placed incorrectly (Buy Stop below or Sell Stop above the last price), the stop order will not be copied. This is due to Rithmic and Tradovate not supporting this at all.
Solution: Use a Market Order or Buy/Sell Limit instead if needed.
IMPORTANT INFORMATION FOR TRADERS USING LIMIT & STOP ORDERS
If you trade using limit and/or stop orders, it's essential to understand that there are multiple scenarios where your copied trades may go out of sync. We strive to keep all trades in sync at all times, but due to certain limitations and unforeseen circumstances beyond our control, discrepancies may still occur.
Below, we outline key scenarios where syncing issues can arise and how you can act accordingly:
1. Max Quantity Restrictions Causing Order Rejections (also applies to market orders)
Important! If you are copying trades to follower accounts that have a stricter MaxQTY policy, some orders may be rejected, resulting in your trades going out of sync.
Due to the current way bracket orders are handled, there may be conflicts with the MaxQty risk settings on your follower accounts. At this time, Tradesyncer copies the take-profit (TP), and stop-loss (SL) as separate orders to your followers after the entry is filled on your leader account. However, all these orders count toward the total open quantity, which can cause the MaxQty limit set by your prop firm to be exceeded.
As a result, your SL or TP may be rejected by the broker, even though the entry is copied successfully. Read more about ATM orders here.
2. Cancelling or Modifying an Order While It Gets Filled on Followers
If you attempt to cancel or modify a limit/stop order on your leader account while that same order is simultaneously getting filled on your follower accounts, your followers may end up with open positions, while your leader account does not.
3. Partial Fills Leading to Quantity Mismatches
When trading with limit/stop orders, your leader or followers may experience a partial fill. If you then place a new limit/stop order to close the position, the quantity of that order may not match the actual open position on all accounts. This mismatch can lead to inconsistencies.
4. Rate Limits by Tradovate (Especially for users who trade 20+ accounts in one connection)
For Tradovate accounts, due to the Tradovate API rate limit of 5,000 requests per hour (80 per minute) for the Tradovate/NinjaTrader connection, orders and positions may freeze once this limit is reached. To avoid this, we recommend using market orders, as these will not contribute to the trading limit since they cannot be modified or canceled. We do not recommend frequently modifying or canceling orders.
If pending orders or positions become stuck, preventing cancellation, modification, or closure, they must be managed directly through the Tradovate/NinjaTrader website.
How to Stay in Sync
To minimize discrepancies, we recommend:
✅ Turn off Tradovate groups - If you are using accounts that are also part of a Tradovate group please disable that group as your orders will get copied double.
✅ Using market orders whenever possible – Market orders ensure that your trades remain in sync due to our Follower Protection feature. They cannot be modified, canceled, or experience partial fills, making them far less prone to copy trading issues that are beyond our control.
✅ Regularly monitoring the cockpit page in our app.
✅ Using the "Flatten All" button if you notice open positions on follower accounts that shouldn’t be there.
✅ Understanding that while we do our best to maintain sync, certain factors are beyond our control.
By staying aware of these scenarios, you can act quickly to manage any out-of-sync trades effectively. 🚀
By understanding these known limitations, you can better navigate the Tradesyncer beta experience. The development team is actively working to expand the functionalities in future updates. For now, use the software within these guidelines to ensure a smoother trading experience.